Services
Your happiness is our greatest achievement
Key focus proposes a cost-effective management solution to ensure the longevity of your property:
We aim to create customer satisfaction through performance.
Our Core Delivery:
* Benchmarking & Reporting
* Key Performance Indicators
* Onsite Property Strategy
* Expert Support
* Project Management
Please consider the answers to the following questions in considering appointing us?
Key Focus are confident that, given the opportunity, we can create a solution that will not only meet and exceed your needs, but will do so at a cost-effective price.
You may want to answer the following questions in your consideration:
Life focus?
What is your life focus and do non-core activities detract from it?
Cost clarity?
Do you fully understand your property costs and are you getting what you pay for?
Contractor Capabilities?
Are you able to find suitably skilled contractors to maintain your property to the standards that you expect?
Warranties and Guarantees?
Are your Warranties and Guarantees effectively managed to ensure you get what you paid for?
Maintenance?
Are your assets maintained in line with manufacturers guidelines to ensure warranties and guarantees will be honored?
Service culture?
Are you sure you are getting the value for money from your contractors and suppliers?
Service levels?
What existing service level agreements do you have in place and are they being adhered to?
Asset registers?
Are your asset registers up to date and comprehensive?
A Transparent, effective management solutionn
We identify potential enhancements or challenges that may relate to the effective management or use of your property, we then find solutions and communicate our recommendations together with cost impacts.
Performance Management and Staffing Culture
We our staff and contractors ongoing feedback in both expectations and accomplishments through which the performance management culture is established. We provide them with opportunities to grow their knowledge & skills to become valuable assets.
Dedicated Client Relationship Manager
A dedicated relationship manager who has the appropriate authority and accountability is appointed to each property. The manager will pay personal attention to your specific requirements and are committed to excellence.
Effective reporting
We will do weekly and monthly audits on your property and provide you with a comprehensive report detailing key elements of your property’s condition and findings.
Services delivery aligned to Global Best Practices
We continuously seek innovative solutions from global platforms to ensure that service delivery, hardware, maintenance, and costs are managed in line with best international practices.
Rationalisation of costs
Through a systematic approach, we look for solutions and services that can effectively manage maintenance costs and ensure that annual budgets are adhered to.
Happy Customer
Properties Managed
Work Hours
